Returns & Exchanges
At Stanley 1913 EU, we stand by our products and offer a 30-day return policy for unused items in their original packaging to ensure your complete satisfaction. If you are not entirely happy with your purchase, our streamlined process makes returning or exchanging your gear simple and efficient.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unused items in their original packaging, ensuring all tags and protective materials are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely attach it to the outside of your return parcel.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing